Change my personal details | Manage my pension | Zurich

Change my personal details

Change my name

Post it to:

Zurich Assurance Ltd

The Tri Centre
New Bridge Square
Swindon SN1 1HN

Once we've received your form and supporting documents, we'll post them straight back to you - job done.

Change my address

Change of address

In order to change your address, please give us a call.

That way we can verify it's you before updating the details we hold about you.

Contacting us about your new address may not be top of your list, but it's important we hold your correct details so we can keep you updated about your plan.

Other reasons it's important we keep in touch

Call us

Phone our UK based team from Monday to Friday 8.30am - 6.30pm and on Saturday 9.30am - 12.30pm, excluding bank holidays.

We may record or monitor calls for training and quality purposes.

Change my bank details

We'll process your changes you have requested. After we've updated your bank details, you need to allow at least 13 working days before the next payment is due.

If you think this will mean your plan will go underpaid, please either send a cheque for the next payment or contact us to confirm we can collect any underpayment once the direct debit is set up.

We will be in touch to tell you when the direct debit will be coming out of your account.

Change my retirement age

 

It's important we have your correct retirement age so we can contact you with the right information at the right time.

Things to think about

  • Changing your retirement age may affect where your plan's payments invest.

  • If you're thinking of retiring earlier than you originally planned, there may be a restriction around changing your retirement age.

Call us

Before you call, please have your plan documents handy just so we can check we're talking to the right person.

Monday to Friday 8.30am - 6.30pm and on Saturday 9.30am - 12.30pm, excluding bank holidays.

We may record or monitor calls for training and quality purposes.

phone 0370 333 1500

Or you can tell us in writing:

write to us

Zurich Assurance Ltd

The Tri Centre
New Bridge Square
Swindon SN1 1HN

Add or change my beneficiaries

Call us

You can nominate someone to receive the proceeds from your pension plan in case you die before you retire - this is your beneficiary.

Monday to Friday 8.30am - 6.30pm and on Saturday 9.30am - 12.30pm, excluding bank holidays.

We may record or monitor calls for training and quality purposes.

phone 0370 333 1500

Write to us

write to us 

Zurich Assurance Ltd

The Tri Centre
New Bridge Square
Swindon SN1 1HN