The Zurich Philosophy

Whether making a claim or taking advantage of our global network, let our expertise make the difference to your clients when they need us most.

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We pay claims

From attritional to major losses, our Claims Commitment means we use our extensive experience to ensure the claims process is as personal, effortless and clear as possible for our customers.

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An empowered 'people' business

Our employees are empowered to make the right decisions, working hard with customers to meet their every day insurance and risk management needs. Our product range also offers bespoke solutions and trading options to cater for businesses of any size.

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Proactive, not just reactive

We're committed to providing our customers with a tailored experience. We develop an in-depth relationship at every level of their business in order to offer effective insurance and mitigate their future risk.

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A business of integrity

We work to influence long term societal issues like care, financial literacy and savings. Along with our dedication to creating an inclusive workplace, we help to fund the Zurich Community Trust charity with an annual gift of profit and business time from our employers.

Packages for Small/Medium Enterprises

Your clients work hard to create a business, so they need insurance that works just as hard to protect it.

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Injury rehabilitation

Discover how our injury rehabilitation services provide timely and appropriate treatment to support recovery and a seamless return to work.

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Claims expertise

Our claims service is a priority which is why we continually strive to provide a market leading proposition that accurately reflects our customers' needs.

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Zurich Resilience Solutions

With over 75 years of experience, Zurich Resilience Solutions provides in-depth expertise, data, tools and insight to help customers make informed decisions to manage and reduce their total cost of risk.

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Zurich International Programmes

Our global network enables us to offer tailored solutions to over 200 countries aimed at avoiding language, cultural and business barriers to leave customers in control of their overseas coverage.

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Chartered insurers logo

CII Chartered Insurer status

We are proud to be the first composite insurer to gain Chartered Insurer status from the Chartered Insurance Institute (CII) for the whole of our UK general insurance business.

This follows years of work to develop defined standards of ethical behaviour and reflects our ongoing commitment to professional qualifications and to employee personal development.

The status covers our UK General Insurance (UKGI) division as well as our shared service functions.