Contact Zurich Insurance UK
How can I manage or get in touch about my policy or claim?
Manage policies
View your policy details, make changes to your policy or personal information, check your policy renewals, cancel your policies, or find out how to contact us.
Claims
Find all the information you need to make a claim online or to contact us about your claim.
How can I manage or get in touch about my life insurance or pension plan?
Your policy number can be found on your annual statement or policy documents.
Life insurance policy starts with ‘PR’
You can manage, change, or cancel your life insurance policy that begins with ‘PR’ online.
If you need more help please call us on:
Lines open: Monday to Friday, 9:00am to 5:30pm (excluding bank holidays)
We may record or monitor calls for training and quality purposes.
Life insurance policy does not start with ‘PR’
You can manage or change your life insurance policy that does not begin with ‘PR’ online.
If you need more help please call us on:
Lines open: Monday to Friday, 8:30am to 5:30pm (excluding bank holidays)
We may record or monitor calls for training and quality purposes.
Pension and retirements
View or manage your Zurich pension plan through the Zurich My Plans portal.
If you need more help please call us on:
Lines open: Monday to Friday, 8:30am to 5:30pm (excluding bank holidays).
We may record or monitor calls for training and quality purposes.
Not looking to manage a personal insurance policy?
Find information on other types of Zurich customer, broker and advisor accounts.
Businesses
Find all the information you need to make a business insurance claim or make a complaint.
Brokers
If you’re a broker, visit our broker contact page. You’ll find all the contact details for the teams you might need to speak to.
Charities and communities insurance
Find out about our insurance for charities, clubs and community groups, and get a quote today.
Financial advisers
If you are a professional financial adviser, visit Zurich for Intermediaries where you can find all the contact details for any department you may wish to speak.
Public and voluntary sector insurance
Find contact details and learn more about how we can support you with your insurance needs in the public and voluntary sector.
Zurich Corporate Risk
Find all the contact details for claims, underwriting, and getting a quote for Group income protection, Group life insurance and Group critical illness.
Zurich Engineering
Find all the contact details for Zurich Engineering for enquiries, surveyor support, consultancy, laboratory services, crimson online reporting and claims.
Zurich UK office locations
Our Zurich offices span the length and breadth of the UK.