Make a personal insurance claim
If you need to make a personal insurance claim, you’re in the right place.
Personal insurance claims - protection and health products
Life Cover claims
To make a claim on life insurance, or one of the optional benefits associated with it, simply use the links below and we'll get you to the right place.
Critical Illness Cover claims
If you’ve been diagnosed with a critical illness and need to make a claim or you’re claiming on one of the optional benefits associated with your Critical Illness Cover policy, we can help. Just select the links below to get started.
Income Protection claims
To make a claim on your Income Protection policy or one of the optional benefits associated with it, just select the links below and we’ll get you to the right place.
Other personal insurance claims
Car Insurance claims
Home Insurance claims
Zurich Private Clients claims
AA Personal Accident policy claims
Not the type of insurance claim you were looking for?
Business insurance claims
Find guidance on what to prepare, how the process works, and where to submit your business insurance claim, so you can get things moving smoothly.
Charity claims
If your not-for-profit organisation needs to make a claim due to illness, injury, or another issue, you’ll find everything needed to get started.
Corporate Risk claims
When unexpected events affect your business or employees, our claims team is ready to help you respond quickly and confidently.
Engineering claims
Our Engineering claims team combines technical knowledge with industry experience to help you when equipment or machinery issues arise.
Public sector claims
From schools to local councils, our team has extensive experience helping public and voluntary sector organisations manage their claims with confidence.